Employee Survey Starts Today!!!! Please respond by February 24th

2014 Employee & Medical Staff Survey Please see Dr. Cawley's note below. You will receive an email link to the 100% anonymous survey.  Remember I do not see any individual comments or demographic data...just the overall scores in each category.  This is your chance to speak up and help our team make improvement plans for the next year.  My #1 goal is to have greater than 90% participation on both units so we have a true representation of how we are doing and what we need to do better. Please let me know if you have questions.  Look for the link in your email today! Thanks, Melinda Dear MUSC Medical Center Team, Our employees and physicians are our most valuable resource! Employee and physician commitment and satisfaction are essential to delivering the important mission of MUSC. I am deeply committed to this and expect that our leadership actions focus on these areas. This past year, we took a number of actions to improve employee engagement. First and most important is that every work group should have a plan, which the leader you report to led and implemented. Second, we have had a senior management plan. Today you will receive an email from Morehead Associates/Press Ganey, a national survey research firm, to gather employee and medical staff opinions. This survey is a great opportunity to share your perceptions across a variety of key areas that affect your satisfaction, which will help MUSC Medical Center improve your workplace. I encourage each of you to participate in this important survey - I value your input and look forward to hearing from you. For clarification of key terms in the survey, when you see the term: Organization: Consider your primary employer, i.e. the MUSC Medical Center (MUHA) Senior Management: Consider the CEO/Executive Director and Administrators of the MUSC Medical Center. The person I report to: Consider the person you report to directly; the person who conducts your performance evaluation. (Whose name is identified in the email you received from Morehead/PressGaney.) Work unit: Consider the group of employees you work with on a regular basis, usually reporting to one leader. Employees: Consider the people who work at MUSC Medical Center, the College of Medicine, and MUSC Physicians. Customer: Consider patients, families, visitors, vendors, residents, community, and fellow employees. Interprofessional teamwork: The work required when job tasks involve employees with different job duties/responsibilities. The survey will be administered online. For technical or PIN assistance, feel free to contact the Morehead Associates Help Desk at MH-support@pressganey.com or 1-800-849-2292 option 1. For employees who don't have a personal workstation with a computer, we have reserved several computer rooms to offer computer access to take the employee survey. View computer room schedule.   CONFIDENTIALITY --> We are committed to ensuring the confidentiality of all individual survey responses - all survey data is kept on a Morehead Associates/Press Ganey server and is not accessible by anyone at MUSC, MUSC Physicians, or MUHA. All survey responses must be received by Monday, February 24, 2014. Thank you for the great care you provide every day! Patrick J. Cawley, M.D. Executive Director/CEO, Medical Center and Vice President for Clinical Operations, University