Tuesday, July 8, 2014

Helpful Epic Hints from PICU SuperUser ABG!




SUPER AND END-USERS

1.  Today through Saturday July 12 0700-1900, there are representatives from Elsevier in the hospital who are here to help with the CLINICAL PRACTICE GUIDELINES (CPGs), PLAN OF CARE, PATIENT EDUCATION, ASSESSMENT DOCUMENTATION, and INTERVENTION documentation.  It was very helpful to have someone explain the care plan documentation process again and what we should be doing with that mixed up thing.  If you have time, they can be reached at Simon Pager number 12792.  The Super User of the day should really try to get the rep to come teach you so that you can help others that cannot meet with the rep (i.e., night shift).  Am I a pro now?  No, but it helped some.  They stated that we should only be spending about 2 minutes on the Care Plan.  Laugh now.  

2.  Nursing Notation:  Still some questions coming up related to Nurse's Notes.  There are three good ways to chart these, depending on what's going on with the patient. 

    A.  Team Chat:  found in the Overview Report.  This is the "yellow sticky note" and is fairly informal documentation.  You can use it to pass on things about the patient to the MDs, RNs, treatment team.   

    B.  Care Plan:  We definitely should not be using the NOTES Activity to chart nursing notes (I verified this with several EPIC CTs today).  Use the CARE PLAN.  I know this seems like a strange place to document but according to the Epic CTs, this is similar to the "MISC" notes section we used in McKesson.
Let's say your patient leaves the floor to go to CT or wherever and you want to document that you took the respiratory bag, the code drug box, the ambu bag/O2 tank and the transport monitor on the road trip.  You do this in the Care Plan Activity.  Go to the General Care Plan (for us the newborn/infant/pediatric General Care Plan) and expand it to show the Plan of Care Review goal (green dot).  Click on Document.   You can then free-hand a note in that bottom section or use smart text. 
You should also use this same procedure to document (at the end of your shift) that you reviewed the Care Plan (according to the Elselvier rep today).  They want us to write a note at the end of the shift that "synthesizes" or kind of sums up the documentation that you did for each care plan goal (basically 1-2 sentences on the outcome of the shift care).  

Finally, when you chart a note within the Care Plan and are finished with it, you can then go to the NOTES ACTIVITY, choose the PLAN OF CARE tab up top and you will see your note in the list. 

    C.  On most cells in the Doc Flowsheets, if you highlight the cell that you'd like to write a note on then right click the mouse, NEW NOTE will appear.  Choose this and you can write a short note related to that whatever in entered into that cell (it gives you more characters that the "comments" field).  You might remember that this is where you can "Insert Data" into your note if you'd like.  When you are finished writing this note, it also will appear in NOTES ACTIVITY, but instead of the Plan of Care tab like the previous type of note, it will appear in the NURSING tab up top.   

3.  Charge Nurses:  Epic people are working on a solution for you to be able to filter our OR patients out of the gigantic OR schedule.  I know it was "fixed" last week, but it was broken again today.  I will update you when I know more.

4.  Observations and Treatments:  we all know it's been difficult to go ALL OVER THE PLACE to chart the things that were in Observations and Treatments section of McKesson.  This issue has been raised to the Epic folks, let's hope we get it all back under one roof for ease of charting.  If you've compiled a list where everything is located and would like to share, send it to me and I will put it all together.   

5. Until we are able to document WAT (Withdrawal Assessment Tool) scoring and SBS (State Behavioral Scale) in Epic, we should be documenting these scores on paper.  I have made several copies of each sheet and placed them in the appropriate place on the file folder wall thingy behind the charge nurse desk. 

6. I submitted another request for them to add a ROW under the ETCO2 or some other way under the Oxygen Therapy heading for nurses to document Nitric Oxide easily on the Pediatric VS complex flowsheet. 

7.  At the end of your shift, please remember to unassign yourself from the treatment team.  You can do it by right clicking and "end my assignment".  I also happened upon another option that may work automatically the end your assignment at the end of the shift.  Go to the Overview report for your patient.  Click on the TREATMENT TEAM hyperlink.  In the middle of the page, there is a heading that says Treatment Team and then two boxes that say Search for a Provider and Search for a Provider Team.  If you click the green plus sign beside Add Me, you will see a box appear that says New Provider with your name and a start/stop date and time for your shift.  Try this and see if your assignment ends at the end of your shift.  Don't know if it'll work but we'll see.....


:) Cheers.

ABG

Melinda would like to add one more thing brought up by Gregg today.....

Please remember to go into LDAs to D/C any LDA that is no longer applicable.  For example, if you extubate to 2LNC, you need to end the ET tube as airway.  This is also critical to do for central lines, foleys, and PIVs as they will continue to carry over if not discontinued.  Moreover, it will eventually distort our line days data collection for VPS and our infection rates.

Thanks so much for all your hard work and patience.  Thanks ABG for this great list of hints!!

Melinda

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